Frequently asked questions

Curious About Your Next Walk?

We want you to feel right at home in Melbourne before you even step into our laneways. Whether you’re wondering if our tours are a full meal or how far we’ll be walking, we’ve gathered the most common questions from our guests to help you prepare for your adventure.

If you can't find what you're looking for below, feel free to reach out to ou r team—we’re always happy to chat.

Does the cost of the tour include the tastings?

Yes - all our tours include tastings in the ticket price. Our Foodie Discovery Walk is generally considered a pretty generous (albeit late-ish) lunch. You can always buy extra things along the way if you'd like.

Can my dietary requirements be accommodated?

We can accommodate most dietary requirements - including vegetarian, vegan and lactose free with no problems at all!

If you are gluten intolerant, we can work around that imperfectly, but please get in touch to find out more details. Unfortunately, coeliacs who require food that is 100% gluten free will miss out on our savoury stops. However, our Coffee Lovers Walk is gluten free!

Is the tour gluten free?

Can we bring our kids?

Our tours aren’t really suitable for kids under 10 years old, unless they’re adventurous eaters. If you think they will have all the tastings, they are charged at full price. If you’d like to bring them along, but you don’t think they’ll eat, they are welcome to attend free of charge. But please let us know in advance so we can accommodate seating for them (our venues are small). You are welcome to buy them extra tastings along the way. All kids over 10 years old are charged at full price. If you have any questions, please get in contact.

What if we need to reschedule or cancel?

You may reschedule or cancel up to 24 hours in advance. Rescheduling or cancellation within 24 hours of the departure time will result in forfeit of tickets. This includes in the case of sudden illness, medical emergency, delayed/cancelled flights/trains and being stuck in traffic jams. You can read all our terms and conditions here.

If you have booked a private tour and paid a deposit, your deposit is non-refundable.

What if we’re running late?

Our guides use every method possible to meet our guests at the meeting place at the allocated time. We can wait up to 5 minutes after the scheduled start time for latecomers. After that time, and as a respect to the rest of the group, the guide will not check their phone and therefore cannot be contacted by latecomers. You can read all our terms and conditions here.

What happens if it rains?

Tours operate in most weather conditions. Tours do not operate in conditions of torrential rain. If the rain radar (http://www.bom.gov.au/products/IDR023.loop.shtml#skip) shows torrential rain (red bands of rain) approaching Melbourne City within 2 hours of the tour, every effort will be made to contact customers and reschedule or provide a refund. You can read all our terms and conditions here.

What happens if it’s too hot?

Tours operate in most weather conditions. Tours do not operate in extreme heat. In conditions at 39 degrees Celsius (102 F) or more, customers will be given the opportunity to reschedule or will be provided a refund. You can read all our terms and conditions here.

How long have you been operating walking food tours of Melbourne?

We started operating tours in 2012. We operate 6 days per week, excluding Sundays and public holidays.

How do you choose your venues?

It’s a magic combination of location, deliciousness, service and a nice story. Essentially, we’re looking for places that allow us to show you the best bits of Melbourne.

Can we book a private tour?

Yes! All our tours are available for private groups, pending availability. Please get in touch to discuss the details.

Can we customise the tour to our own requirements?

We always try our best to accommodate customisation, so that your group enjoys the tour. Please get in touch to discuss your requirements!

Do you offer tours for school groups?

Yes! We have conducted tours for groups from Year 9 (15 years old) through to University students. Please get in touch to learn more. Click here to learn about our Child Safety and Wellbeing Policy.

Is the Foodie Discovery Tour a full lunch?

Absolutely. The vast majority of our guests find they are very full by the end of the tour. We suggest arriving with an appetite so you can enjoy the full range of coffee, sweets, fusion dishes, and dumplings on offer.

Is the Dumpling Discovery Walk considered a dinner?

Yes, it is! You will visit four of Melbourne’s best dumpling houses and leave pleasantly satisfied. Please note that while all your food is included, drinks are not. You are more than welcome to purchase beverages individually at each venue during the tour.

Will we be eating Australian Indigenous food?

Our tours focus on highlighting Melbourne’s vibrant multicultural food scene and famous laneway culture. We aim to take you to hidden spots to share flavours you likely wouldn't discover on your own, such as specialty coffee, authentic macarons, and world-class dumplings.

How long is the tour and is it a difficult walk?

Melbourne’s CBD is quite flat with very few hills, making our walks very easy and suitable for all ages and fitness levels. We cover approximately 2.5km (1.2 miles) over the course of three hours, with plenty of stops along the way to rest, eat, and hear local stories.

Do you offer hotel pick-up?

For our regular group tours, we do not offer a pick-up service. However, if you have booked a private tour, a hotel pick-up within the CBD can be arranged, provided your hotel is within easy walking distance of our touring route.

Ready to Book Your Tour?

You can secure your spot on any of our tours—from the Foodie Discovery to the Dumpling Discovery—directly through our website today!